00:12:27 Dave Robson: We’re all in our places with bright shiny faces 00:12:52 Dave Robson: enthusiastic anticipation 00:12:54 Spela Trefalt: rushed, excited 00:12:55 Bob Boden: Bushy tailed 00:12:56 Betty Magome: Friday - a little tired 00:12:56 Paul Plamondon: Grounded and excited. 00:12:56 Katie Daly: curious & excited - it's my first time joining! 00:12:58 Ed Nottingham: Happy learning 00:12:59 Jennifer Whitcomb: present and happy 00:13:02 Andy Cook: “Weekend Ready!" 00:13:03 Katie Smith: Excited and open 00:13:03 Sunni Smith: Mello Presence 00:13:04 Elizabeth Goldman: Curious, interested 00:13:04 Gigi Nang: Excited and reflective 00:13:04 Virginia Clarke: Rushed , ready 00:13:07 Edward Vicedo: Abundant, inspired 00:13:07 Alex Salazar: caffeinated and stoked 00:13:12 Christoff Poppe: Distracted 00:13:13 Joe Jotkowitz: Caffeinated and Excited 00:13:16 Todd Alexander: Needing Cappuccino…. 00:13:17 Heidi Townshend: joyful and alive 00:13:18 Jocelyn Chan: Chill and content 00:13:18 Kevin Corbett: hydrated! 00:13:23 Barry Bettman: happy 00:13:24 Dr. Kevin Gazzara: Happy and exited to be "Tom-ified" 00:13:36 Elene Cafasso: enthusiastic because I haven't been here in awhile & proud of myself to do something for my continuous learning this week! 00:14:17 Edward Vicedo: … and Susan-ified and Desiree-ified. 00:15:23 Desiree Briel Rodi - Co-Host: Don’t worry about the start code…I’ll be sure you get it after the announcements:-) 00:15:30 Maryam Marzara: Reacted to "Don’t worry about the start code…I’ll be sure you get it after the announcements:-)" with 🙏 00:15:58 Spela Trefalt: Reacted to "Don’t worry about the start code…I’ll be sure you get it after the announcements:-)" with 👍 00:16:00 Tom Henschel - Co-Host: https://drive.google.com/drive/folders/ 19GotMAcbkL7wAqhhBHyb1UhtnfW9eZcR?usp=share_link [Full message cannot be displayed on this version] 00:18:07 Katie Daly: Replying to "https://drive.google..." @Tom Henschel - Co-Host i'm getting a "not found" error 00:18:21 Andrea Bardack: Replying to "https://drive.google..." me too 00:18:44 Ed Nottingham: I did also but this worked when I copied and pasted the entire link: https://drive.google.com/drive/folders/ 19GotMAcbkL7wAqhhBHyb1UhtnfW9eZcR?usp=share_link 00:18:58 Desiree Briel Rodi - Co-Host: Reacted to "I did also but this worked when I copied and pasted the entire link: https://drive.google.com/drive/folders/ 19GotMAcbkL7wAqhhBHyb1UhtnfW9eZcR?usp=share_link" with ❤️ 00:19:03 Desiree Briel Rodi - Co-Host: Replying to "I did also but this ..." Thank you, Ed! 00:19:05 Tom Henschel - Co-Host: Trying the link for our Shared Drive ICF-LA Shared Drive link   https://drive.google.com/drive/folders/19GotMAcbkL7wAqhhBHyb1UhtnfW9eZcR 00:19:24 Andrea Bardack: Reacted to "Trying the link for ..." with 👍 00:19:25 Katie Daly: Reacted to "Trying the link for our Shared Drive ICF-LA Shared Drive link   https://drive.google.com/drive/folders/19GotMAcbkL7wAqhhBHyb1UhtnfW9eZcR" with 👍 00:21:22 Katie Daly: I've done the workshop - Mary is great and generous with resources! 00:21:27 Desiree Briel Rodi - Co-Host: Reacted to "I've done the workshop - Mary is great and generous with resources!" with ❤️ 00:23:57 Spela Trefalt: Replying to "I've done the workshop - Mary is great and generous with resources!" Katie, which workshop? I missed the moment you commented 00:24:05 Elaine Padilla: You do need to register for the Latine Coaches Virtual Cafe! 00:24:10 Katie Daly: Replying to "I've done the workshop - Mary is great and generous with resources!" the simply get clients free workshop 00:24:29 Heidi Townshend: Can you put the Speaker info in the chat please? I missed the contact info. thanks. 00:24:48 Spela Trefalt: Replying to "I've done the workshop - Mary is great and generous with resources!" Oh, that's awesome! Thank you! 00:25:01 Elaine Padilla: https://www.icfla.org/event/latine-coaches-virtual-cafe-august-2026/ 00:25:48 Alex Salazar: Reacted to "https://www.icfla.org/event/latine-coaches-virtual-cafe-august-2026/" with 🔥 00:26:04 Betty Magome: The google link is showing a 404 error 00:26:20 Heidi Townshend: Thank you. 00:26:21 Spela Trefalt: Replying to "The google link is showing a 404 error" use this one, Betty: https://drive.google.com/drive/folders/19GotMAcbkL7wAqhhBHyb1UhtnfW9eZcR 00:26:23 Desiree Briel Rodi - Co-Host: Replying to "Can you put the Spea..." https://www.icfla.org/our-sponsors/ 00:26:30 Heidi Townshend: Reacted to "https://www.icfla.org/our-sponsors/" with ❤️ 00:26:55 Betty Magome: Replying to "The google link is showing a 404 error" TY! It worked 00:27:42 Spela Trefalt: Reacted to "TY! It worked" with 👍 00:33:56 Kathleen Polscer: I’m trying to join on my computer as well so I can be on camera. It will not allow me. 00:34:07 Kathleen Polscer: Any thoughts? 00:48:41 Katie Daly: that was fun!! 00:48:47 Desiree Briel Rodi - Co-Host: Reacted to "that was fun!!" with ❤️ 00:48:56 Joe Jotkowitz: Too short 🤣 00:48:58 Heidi Townshend: Reacted to "that was fun!!" with ❤️ 00:49:00 Desiree Briel Rodi - Co-Host: Reacted to "Too short 🤣" with ❤️ 00:49:04 Desiree Briel Rodi - Co-Host: Replying to "Too short 🤣" always! 00:49:14 Alex Salazar: Reacted to "Too short 🤣" with 👍🏼 00:49:30 Darlene Fountaine: Reacted to "Too short 🤣" with 👍🏾 00:50:13 Desiree Briel Rodi - Co-Host: AI can also be really useful in creating ways of speaking to ROI and tailoring it to what the client is asking for. 00:50:36 Joe Jotkowitz: Reacted to "AI can also be really useful in creating ways of speaking to ROI and tailoring it to what the client is asking for." with 👍🏼 00:50:53 Sari Brandes: https://icfcolorado.org/content.aspx?page_id=4002&club_id=994813&item_id=2809097&event_date_id=428995 00:51:48 Kathy Hadizadeh: Reacted to "AI can also be reall..." with 👍🏼 00:54:06 Desiree Briel Rodi - Co-Host: Reacted to "Measures of Success Katie B Smith 2018.pdf" with ❤️ 00:54:23 Ed Nottingham: Reacted to "Measures of Success Katie B Smith 2018.pdf" with ❤️ 00:56:38 Joe Jotkowitz: WOW! That's awesome Elene! 00:57:08 Desiree Briel Rodi - Co-Host: I was recently asked to create several one-page ROI documents for workshops I offer for a person who often gets requests for work. It was a fun and interesting exercise to think about getting clear on who the workshops may benefit and how ROI might be measured, as well as the intent of the workshop. 00:57:22 Joe Jotkowitz: Reacted to "I was recently asked to create several one-page ROI documents for workshops I offer for a person who often gets requests for work. It was a fun and interesting exercise to think about getting clear on who the workshops may benefit and how ROI might be measured, as well as the intent of the workshop." with 👍🏼 00:58:14 Katie Daly: Reacted to "I was recently asked to create several one-page ROI documents for workshops I offer for a person who often gets requests for work. It was a fun and interesting exercise to think about getting clear on who the workshops may benefit and how ROI might be measured, as well as the intent of the workshop." with 👍🏼 00:58:20 Elene Cafasso: there's an ROI institute too! 01:11:00 Kenny Rhodes: Sorry, I have a 10p; gotta jump. Thanks all! 01:11:15 Desiree Briel Rodi - Co-Host: Reacted to "Sorry, I have a 10p; gotta jump. Thanks all!" with 👍 01:12:29 Desiree Briel Rodi - Co-Host: That’s good, Courtney! Thanks for sharing! 01:12:53 Desiree Briel Rodi - Co-Host: Great coaching question! 01:12:54 Susan Smalley - Co-Host: love this, ask the client!!! 01:12:58 Joe Jotkowitz: Apologies...just had a client call that I need to take. Thank you everyone! 01:13:06 Desiree Briel Rodi - Co-Host: Reacted to "Apologies...just had a client call that I need to take. Thank you everyone!" with 👍 01:14:09 Elene Cafasso: Not a coach but: BoldHaus. Angelique Rewers. For boutique professional service firms selling to organizations of all sizes 01:14:34 Elene Cafasso: Also - There's an ROI Institute for help too. Almost TMI but good for ideas 01:15:17 Courtney Birch Webster: https://www.myexcelia.com/ 01:15:17 Desiree Briel Rodi - Co-Host: Reacted to "Not a coach but: BoldHaus. Angelique Rewers. For boutique professional service firms selling to organizations of all sizes" with ❤️ 01:15:35 Paul Plamondon: I loved the thread and needle metaphor - sewing it into their fabric. 01:16:29 Elene Cafasso: Reacted to "https://www.myexcelia.com/" with 👍 01:16:34 Darlene Fountaine: Or communicating better, in general. 01:16:43 Desiree Briel Rodi - Co-Host: How many hard conversations did you have this week? 01:17:02 Desiree Briel Rodi - Co-Host: What’s working well is… What could be better is…. 01:17:08 Katie Daly: Reacted to "What’s working well is… What could be better is…." with ❤️ 01:17:09 Courtney Birch Webster: Replying to "https://www.myexceli..." I attended a free presentation and she shared a worksheet. That was 3-4 years ago and as I look at this website - this is now supported by AI. She also offered a free ROI consultation 01:17:16 Susan Smalley - Co-Host: Reacted to "What’s working well is… What could be better is…." with ❤️ 01:19:26 Desiree Briel Rodi - Co-Host: I was talking to a client the other day about creating their own personal rubric for success. I’m curious to know what she measures, and what other clients measure as they are working towards a goal, and how this translates to ROI 01:20:59 Nina Rubin: Replying to "I was talking to a c..." I like to ask my clients about big goals (and keep an eye on them) even as we discuss little fires that crop up each week. I believe it’s important to think about distractions and other topics relate to the big goals. I ask them. 01:23:04 Alex Salazar: Reacted to "I loved the thread and needle metaphor - sewing it into their fabric." with 👍🏼 01:35:24 Elene Cafasso: omg Desiree! AMAZING idea!! 01:35:26 Heidi Townshend: We need to hear Sunni’s comments 01:35:44 Desiree Briel Rodi - Co-Host: Reacted to "We need to hear Sunni’s comments" with 👍 01:36:07 Sue Gonis: Use AI to help come up with ROI in my proposals 01:36:08 Betty Magome: come up with a 360 assessment that is easy /verbal to do to help with measuring client perception 01:36:31 Dr. Kevin Gazzara: Create a baseline of areas for improvement within the first 30 days and measure on a regular basis (we use monthly) 01:36:32 Alex Salazar: I’m going to leverage AI to analyze my (client approved) transcripts to do an initial look at collective ROI. 01:36:32 Barry Bettman: Reviewing my own decision on roi when purchasing produce/services - awareness for myself about my own roi process 01:36:32 Katie Daly: i'm adding the question: "what is the value to you if this thing changed?" - relevant for both orgs & individuals 01:36:32 Dave Robson: Adding clients ROI up front can create greater focus of client and our coaching discussions. 01:36:32 Andy Cook: Extend the value conversation beyond the client, to include in stakeholder conversations 01:36:32 Jocelyn Chan: I love the idea of connecting a check-in question as a ROI question. 01:36:32 Elene Cafasso: I'm revising my website and I need to write blurbs on my workshops and now I can have AI do it thanks to Desiree!! Thank you! 01:36:32 Jennifer Whitcomb: Make sure there is clarity at the beginning of stakeholders success factors 01:36:33 Spela Trefalt: I'll ask the sponsors to articulate what the behavioral change I'm working on with the coachee will do for the team and the organization, and evaluate that pre and post 01:36:36 Maryam Marzara: I do an intake form at the beginning of engagements, I’m going to review the possibility of doing an outtake form that includes questions such as: “Ask 3 - 5 people close to you what shifts they have noticed in you?” 01:36:38 Debra Balamos: More intentiona 01:36:45 Sandy La Scala: Think of ROI as a multi-faceted approach: 1) for the client's individual goals; 2) for the organizations specific coaching goals; 3) the gift of feedback to the organization of themes heard impacting process, culture, etc. 01:36:45 Debra Balamos: intentional 01:36:46 Katie Smith: Adding to my measures of success doc the impact the changes would make to coachee, team and org and how would the sponsor quantify that in bottom line. 01:36:49 Nina Rubin: I will create a beginning, mid-engagement check-in, and end and ask the client to write a narrative about their personal assessments of their progress 01:36:50 Sari Brandes: Speak more directly about and define the multiple meanings of roi with my clients 01:36:52 Kathleen Polscer: Use AI to round up my outcome features from examples using CL intakes 01:36:53 Kevin Corbett: Something along the lines of check in with my next client about the investment they are making in the conversation for that day. Frame it as such. Ask them to think about the return they desire. 01:36:55 Sunni Smith: How do you compute the use of AI in your or your client's ROI? 01:36:55 Paul Plamondon: Ask my clients: What's the dollar value we can assign to the work we are doing? (Thank you, Courtney) 01:37:04 Heidi Townshend: Do a pre and post verbal roi conversation with multiple check ins in between. 01:37:04 Andrea Bardack: AI for outcomes 01:37:05 Desiree Briel Rodi - Co-Host: Reacted to "Ask my clients: What's the dollar value we can assign to the work we are doing? (Thank you, Courtney)" with ❤️ 01:37:05 Ed Nottingham: This has been great! So appreciate being able to attend. Had to step out so didn't hear the instructions but would love to stay connected. www.linkedin.com/in/ed-nottingham-phd-pcc 01:37:12 Darlene Fountaine: Think more about converting my testimonials to assign value. 01:37:14 Susan Smalley - Co-Host: ask the client to define :) 01:37:26 Elene Cafasso: Save the chat everyone! 01:37:36 Elaine Padilla: Reacted to "Extend the value conversation beyond the client, to include in stakeholder conversations" with 👍 01:37:38 Christina Brandt: I have to go prep for client. Thank you - great session! 01:37:56 Alex Salazar: I have a hard stop as well. Can you please share the end code? 01:38:30 Claudia Beck: I measure coaching ROI by establishing what is at stake upfront, tracking what materially changes, and quantifying the business value created, protected, or accelerated as a result. I’m committed to finding a clear, credible way to communicate that value to sponsors going forward. 01:38:38 Elene Cafasso: And how manage AI as an "Employee" 01:39:24 Alex Salazar: Fantastic session! Please add me to the roster! 01:39:29 Desiree Briel Rodi - Co-Host: Reacted to "Fantastic session! Please add me to the roster!" with ❤️ 01:39:29 Kathy Hadizadeh: Replying to "And how manage AI as..." Does AI need coaching? 01:39:31 Debra Balamos: Thank you! 01:39:33 Heidi Townshend: awesome session! 01:39:33 Katie Smith: Thank you so much - loved having 3 breakouts. Great Convo 01:39:48 Sandy La Scala: thank you all! 01:39:53 Kathy Hadizadeh: Thanks so much for these amazing dialogues! 01:39:53 Betty Magome: Thanks all! 01:39:56 Maryam Marzara: Thank you, all! 01:39:58 Sari Brandes: Sunni’s comments?? 01:40:03 Katie Daly: great format with breakouts and debriefs! well done hosts 🥰 01:40:07 Paul Plamondon: Thanks to our Co-hosts for creating a warm and welcoming environment. 01:40:27 Betty Magome: Just sharing! We’re thrilled to announce something we’ve never done before - the ICF San Francisco Bay Area Chapter’s first-ever in-person summit! We’ve designed it just for you: The Coaches Summit: A Playground of Possibilities. https://sfbayareacoaches.org/The_Coaches_Summit The Details When: Friday, September 18, 2026 | 9:00 AM – 4:00 PM Where: Exploratorium, Pier 15, San Francisco Who: Priority registration for ICF SFBAC members (Non-members are welcome too!) CCEs: Yes – you’ll earn them! 01:40:28 Kevin Corbett: Have a blessed day, all! 01:40:48 Sunni Smith: Thanks everyone & Hosts! 01:41:26 Desiree Briel Rodi - Co-Host: icfla.org 01:41:55 Desiree Briel Rodi - Co-Host: Joshua Freedman of Six Seconds is speaking to us along with ICF WA and ICF Oregon Aug 25th 01:42:14 Sari Brandes: Thank you