Trends in Coaching: What’s Changing, What’s Human, and What’s Next

Speakers: Charlotte Jordan, CEO of Coaching.com, and Michael Welsh, Head of People, Programs & Strategy at OpenAI
Host: Susan Smalley, PCC, CPCC
Date: Tuesday, October 20, 2026
Time: 6:30 pm – 9:00 pm Pacific Time
Location: Hotel Angeleno, 170 N Church Ln, Los Angeles, CA 90049

Coaching is being redefined. Organizations have more ways than ever to support development, AI is expanding what’s possible, and expectations of human coaches are shifting. The questions now are: Where do we bring the greatest value? How will our work need to evolve? And what new opportunities are opening up for coaches?

We’re bringing two executives to share their perspectives on those questions: Mike Welsh from OpenAI and Charlotte Jordan from Coaching.com. Together, we’ll explore what they’re seeing across organizations and the coaching industry, what may be coming next, and what it means for us as coaches. Come ready to listen, ask questions, and join an important conversation about the future of our profession.