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Emotional Intelligence Special Interest Group

EQ at Work: From Individual Insight to Organizational Impact

Speaker: Shruti Rustagi, PCC

Host: Desiree Briel Rodi, Ph.D., PCC

Date: Tuesday, October 27, 2026

Time: 11:00 am – 12:30 pm Pacific Time

CCEs: 1.25 Core Competencies and 0.25 Resource Development

Location: Virtual meeting via Zoom.us.  Remember to log in before registering for the event.

***IMPORTANT: After purchasing your ticket, you will be redirected to a Zoom registration form. You must register with Zoom to access the live event.

Replay available to registrants for viewing purposes only (no CCEs)

Description

Emotional intelligence is widely recognized as essential to effective leadership, but what does it look like when it is integrated into the everyday work of a complex, fast-moving organization, and how can coaches help clients build it in a durable, repeatable way?

Drawing from her experience as a finance and strategy leader at Amazon, a workshop facilitator, and an ICF-PCC coach through her practice, Compounding Leadership, Shruti Rustagi will offer a practitioner’s view of bringing emotional intelligence into the workplace. The session is anchored in her four-pillar framework of curiosity, openness, adaptive resilience, and empathy that Shruti developed through her work with middle managers and functional leaders navigating organizational change. She will also introduce the idea of the “mindset pivot,” drawn from her book Fearless Productivity: the deliberate, practiced shift from a reactive default pattern to a more intentional one, where insight often becomes behavior change.

Shruti will share how she incorporates emotional intelligence into her leadership at Amazon, the leadership workshops she facilitates, and her coaching practice with managers and functional leaders, including those often asked to move work forward through influence rather than formal authority. Through practical examples, she will examine how leaders can become more aware of their emotional patterns, manage themselves under pressure, communicate more intentionally, navigate challenging relationships, and respond effectively in ambiguous environments.

The session will also invite coaches to consider what it takes to bring coaching-informed frameworks into organizations from the outside, while staying connected to a client’s culture and business realities. How can a framework like the four pillars be used as a coaching lens rather than just a leadership model? And how can emotional intelligence become a lived practice rather than simply another competency model?

Participants will leave with a concrete framework and coaching questions they can use in their own practice, leadership-development programs, and organizational partnerships.

By the end of the session, participants will be able to:
1. Apply the four-pillar framework (curiosity, openness, adaptive resilience, empathy) to help clients move from strong execution to broader organizational influence.
2. Describe ways emotional intelligence can be integrated into conversations, leadership workshops, and day-to-day management practices.
3. Use each pillar as a coaching lens, with specific questions, to strengthen self-awareness, emotional regulation, empathy, communication, and relationship management.
4. Connect individual development to team effectiveness and organizational impact, particularly for clients leading through change or disruption.

About Shruti Rustagi

Shruti Rustagi is a global strategy and finance leader with 20 years at Fortune 100 companies, including Amazon and KPMG. She founded Compounding Leadership Inc. to help middle managers become high-impact leaders. She is the author of Fearless Productivity, a keynote speaker, host of the Middle Manager Mastery podcast, and traveler to 33 countries. Featured in Entrepreneur India for her thought leadership on emotional intelligence, she helps leaders build clarity within complexity. Website

About Desiree Briel Rodi