Business Relationships: Guiding Clients in Common Settings

Business Relationships: Guiding Clients in Common Settings
Speaker: Rosalinda Randall, Nationally Recognized Etiquette Expert
Date: Tuesday, April 14, 2026
Time: 11:00 am – 12:30 pm Pacific Time
CCEs: 1.5 Resource Development
Location: Virtual meeting via Zoom.us. Remember to log in before registering for the event.
***IMPORTANT: After purchasing your ticket, you will be redirected to a Zoom registration form. You must register with Zoom to access the live event.
Replay available to registrants for viewing purposes only (no CCEs)
Description:
Join us for an engaging webinar with Rosalinda Randall, a nationally recognized etiquette expert in professional presence and communication skills. Discover how to navigate meetings, client dining, and communication quirks with tact and confidence. Whether you call it business practices, professional interactions, or etiquette, the way we show up can transform any situation into a more productive experience.
We will also explore how leaders can connect with and coach the younger generation. Learn strategies to support leaders in guiding emerging professionals, bridging communication styles, fostering collaboration, and cultivating respect across generations.
By the end of the webinar, attendees will:
- Gain practical tips for hosting and participating in meetings (in person & virtual).
- Learn strategies for dining with clients and guiding the meal with ease.
- Understand how to handle communication quirks professionally.
- Receive candid, tactful advice tailored to real attendee concerns.
- Walk away with fresh perspectives and confidence in their business style.
About Rosalinda Randall
For over 20 years, Rosalinda has been speaking and writing about etiquette, presence, communication skills, and, recently, an advice column. She appears on television as an expert source and is often quoted in publications, both domestic and international.
There isn’t a one-size-fits-all formula. That is why she offers custom-tailored workshops offering different perspectives, encouraging individuals to consider options on how to communicate productively, respectfully, and with a lot less drama.



