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Credentialing SIG: #6 Listens Actively

Hosts: Carly Anderson, MCC, and Nina Rubin, PCC

Date: Thursday, August 20, 2026

Time: 2:00 pm – 3:30 pm Pacific Time

CCEs: TBD

Location: Virtual meeting via Zoom.us.  Remember to log in before registering for the event.

***IMPORTANT: After purchasing your ticket, you will be redirected to a Zoom registration form. You must register with Zoom to access the live event.

Replay available to registrants for viewing purposes only (no CCEs)

Description

We’ll answer your credentialing questions and spotlight Core Competency #6 Listens Actively. Includes exploration of customizing coach responses based on how client expresses themselves– verbally and non-verbally. Discussion will include ACC, PCC and MCC credential distinctions.

Key Takeaways:

1. Understand how to craft responses powerfully so the coach lets the client know they were heard.
2. Recognize ways to respond to the client’s energy and non-verbal information.
3. Learn how a coach curiously offers what they see, hear, feel or sense and accepts the client’s response.

About Carly Anderson

Carly has been a continuously active ICF MCC, PCC and ACC Assessor since 2005, having reviewed 2,000+ coaching recordings between ICF assessing, and her own mentor coaching clients. In 2025, Carly was one of the small international team who updated the Minimum Skill Requirement documents for ACC, PCC and MCC skill levels. LinkedIn | Website

About Nina Rubin

Nina Rubin, MA, PCC, is a leadership and development coach with nearly two decades of experience helping clients achieve extraordinary transformational success. Nina serves as the Director of Credentialing for ICFLA and has served on the Board in various capacities for four years. Nina recharges in social situations, among her plants, and in fitness classes. LinkedIn | Website