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ICFLA Business Building SIG 

February 11, 2020 @ 11:00 am - 12:30 pm

Host: Gretchen Hydo

Topic: How to Recover with a client: From sales, to sessions, learn how to get back on track!

CCE’s: 1.5 Resource Development

Location: Virtual meeting via Zoom.us / Your link to join the conference will be sent after you register.

(A unique Zoom video link will be provided for each session upon registration. Be sure to register every time you plan to attend to receive the updated link.)


We’ve all had times when we have blown a sale or wanted to have a do-over with our client. This SIG will teach you how to recover and get back on track. Recovering with clients helps to build trust and intimacy and to create relationships where your clients and potential clients feel seen, valued, and heard. Join this SIG to learn how to move past mistakes to get relationships back on track. Bring your questions and examples for feedback.

Gretchen Hydo

Considered by many to be one of Los Angeles’ top coaches, Gretchen Hydo is a professional certified coach, keynote speaker and thought leader. Specializing in business, life, career, executive productivity, and relationship coaching she helps people from all walks of life who are ready to make significant and substantial changes. Through her insight and ability to ask challenging questions, coupled with a defined process and purpose, she is able to uncover a clear path to achieving the kinds of goals that result in a better overall everyday experience. Gretchen has spent the past ten years working, hands-on, with individual clients, name brands, and notable companies, providing entrepreneurial tools, public relations acumen, and real-world practical advice to produce unprecedented results. She has an extensive background in PR, marketing, and business strategy. She is a go-to expert for the press and is frequently featured in A-list publications such as Fast Company and the Chicago Tribune. She is also an instructor with the Life Purpose Institute and a mentor coach for the International Coaching Federation where she specializes in training coaches. For more information, please visit, www.GretchenHydo.com or reach out by email.


February 11, 2020
11:00 am - 12:30 pm
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